Frequently Asked Questions

Winter Storm Systems LLC is a tech company that helps creators and entrepreneurs launch their digital businesses. We provide hosting services, business formation (LLC + EIN setup), and the technical infrastructure to get your online presence up and running.

We provide shared hosting, VPS hosting, game servers, and bot hosting. Our shared hosting runs on DirectAdmin control panels, making it perfect for PHP websites and applications.

The Launch Kit is our all-in-one service that combines business formation (LLC + EIN) with hosting and technical setup. It's designed for entrepreneurs who want to get their business legally established and online quickly, without dealing with the technical complexities themselves.

Not at all! The Launch Kit bundles are completely optional. You can order hosting directly from winterstormhosting.com or grab software tools from winterstormsoftware.com separately if you prefer.

Business formation is the process of legally creating a business entity like an LLC and getting your EIN (Employer Identification Number) from the IRS. We handle the paperwork and filing process to get your business officially registered.

No, we're developers and system administrators. We help with the technical side and can guide you through basic business formation, but for complex legal or tax questions, you should consult with actual legal or accounting professionals.

We work with all kinds of startups and small businesses — tech companies, creative agencies, e-commerce stores, online services, content creators, and more. We handle the basic business registration and focus on the technical side: websites, hosting, and getting your online presence running.

LLC formation typically takes 7-14 business days depending on your state. Once that's complete, we can get your hosting and basic technical setup live within 24-48 hours.

You can reach us by phone at (385) 265-1794, through our contact page, or by submitting a ticket through our client area. We may also follow up via SMS if you provide your phone number. Pro and Premium Launch Kit customers get priority Discord support for faster response times.

No problem! We can skip the business formation part and just focus on getting your hosting, website deployment, and technical setup sorted. Just let us know what you need help with.

Yes! We can help you register a domain name as part of your setup process. Domain registration can be included in your Launch Kit bundle or handled separately.

Shared hosting is perfect for most websites and PHP applications - it comes with DirectAdmin control panel and is easy to manage. VPS gives you more control and resources but requires more technical knowledge. We'll help you choose what's best for your project.

Yes! Our Premium Launch Kit includes custom software development. We specialize in PHP websites and web applications, but we also work with Express.js, Node.js, Python, Dart, JavaScript, and other technologies. We're constantly expanding our capabilities. For simpler projects, we can help deploy existing websites or set up popular platforms like WordPress.

We can help with LLC formation in all 50 states. The timeline and fees vary by state, with some states processing faster than others. We'll guide you through the specific requirements for your state.

Yes! All Launch Kit customers get initial support, and Premium customers get ongoing technical support. We're also available for additional support contracts and maintenance services beyond the initial launch period.

We provide technical support to resolve any hosting or deployment issues. For business formation, we work with reliable filing services and will help resolve any filing issues that may arise during the process.

Absolutely! You can upgrade from shared hosting to VPS or change your hosting plan anytime. We'll help you migrate your website and data when you're ready to scale up or adjust your hosting needs.

Yes! SSL certificates are included in our Pro and Premium Launch Kits. SSL is essential for any business website to ensure secure connections and build customer trust.

We develop and sell custom software tools and solutions through winterstormsoftware.com. Our prebuilt software includes various business tools, automation scripts, and applications that can help streamline your operations.

Our software uses a secure license system that allows you to activate your purchased software on your devices. Each license typically allows activation on one device, and licenses are permanent (no subscription required). You'll receive a license key after purchase that you can use to activate the software.

Each software license is typically valid for one device activation. If you need to use the software on multiple devices, you can purchase additional licenses or contact us about multi-device licensing options for your specific needs.

If you need to move your software license to a new device or reinstall, you can deactivate the license from your old device and activate it on the new one through our license management portal. Contact support if you need assistance with license transfers.

Our prebuilt software is sold as-is and generally can't be customized. However, if you have specific needs, you can contact us to see if modifications are possible, or you can order custom software development through our Premium Launch Kit or as a separate custom project.

Yes! Our prebuilt software includes updates and basic support. For custom software developed through our Launch Kits, ongoing support and maintenance can be included or arranged separately. We believe in supporting our software long-term to ensure it continues to meet your needs.

Absolutely! We can integrate our software solutions with your existing systems, databases, APIs, and third-party services. Our goal is to enhance your workflow, not disrupt it, so we focus on seamless integration with your current setup.

We love unique challenges! If you have specific business requirements that our prebuilt software doesn't address, we can develop custom solutions. Contact us to discuss your needs - we're always interested in building innovative solutions for interesting problems.

You can find all of our legal documents at the bottom of every page on our website. Direct links: Privacy Policy, Terms of Service, and Legal Disclaimer. We encourage you to review these before using our services.

If you provide your phone number through our contact form or during a service request, you may receive SMS messages related to your inquiry, service updates, appointment confirmations, or promotional offers. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. For full details, see our Privacy Policy.

We take your privacy seriously. We implement reasonable security measures to protect your personal information, and we never sell, rent, or trade your data to third parties for marketing purposes. For complete details on how we collect, use, and protect your information, please review our Privacy Policy.

Yes. When using our online contact form, you will need to check the box confirming that you agree to our Privacy Policy before your message can be submitted. This ensures transparency about how your information is handled. If you contact us by phone or email, the same policy applies to any information you share with us.